Technical Operations Engineer at Stripe

Location: South San Francisco, CA

Company: Stripe

### **About Stripe** Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ## **What you’ll do** ### **Responsibilities** - Become a domain expert in Connect and Risk and Compliance areas of Connect. - Handle inquiries from internal Stripes and external partners' technical teams with detailed investigation and sometimes code changes. - Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations. - Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe. - Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether. - Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities. ## **Who you are** ### **Minimum requirements** Must have a Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles. Must also have 2 years of experience in each of the following: - Developer tools including git; - Scripting and automation skills including Ruby and Python; - Writing tooling and automation, including testing and idempotency; - Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb); - Incident response, on-call rotations, runbooks, and postmortem processes; and - Using SQL and

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