Location: Indianapolis, IN
Cap-Exempt H-1B Position — No lottery required
# **Intermediate Information Services Developer** ## **Job Description** **Overview** We are seeking a mid-level Intermediate Information Services Developer to join our Intelligent Automation team, with a primary focus on supporting Revenue Cycle Services (RCS) initiatives. This role is centered on designing, building, and supporting automation solutions that improve operational efficiency, reduce manual effort, and enhance accuracy across critical healthcare processes. The ideal candidate brings a strong foundation in automation technologies—particularly Power Automate—along with the ability to collaborate with both technical and non-technical stakeholders. Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do.Indiana University Health is seeking individuals who embody these values to join our Software Design and Dev COE team in the role of Intermediate Information Services Developer. This position is full time, hybrid located in Indianapolis, IN. **Role Responsibilities** - Design, build, and maintain automation solutions using **Power Automate**, ServiceNow, and RPA tools such as Blue Prism - Support a portfolio of automation initiatives for **Revenue Cycle Services**, including both project-based work and ongoing production support - Partner with business stakeholders to **gather requirements, analyze processes, and translate needs into scalable automation solutions** - Troubleshoot and resolve issues in existing automation workflows; monitor performance and optimize reliability - Collaborate with IS leadership and cross-functional teams to prioritize and deliver automation solutions with measurable business impact - Contribute to **AI-driven use cases**, partnering with internal teams to evaluate and implement intelligent automation opportunities - Help mature and expand **ServiceNow automation capabilities**, including pot