Location: Rochester, NY
Cap-Exempt H-1B Position — No lottery required
**Summary** The administrative role supports the operational activity of the department. Provides clerical/receptionist support duties for department and leadership. **Job Title**: Operations Assistant **Department**: Emergency Services **Location**: 1425 Portland Avenue Suite 190 Rochester, NY 14621 **Hours Per Week**: 40 - Full-time **Schedule**: Monday-Friday, 8am-430p **Required Qualifications** - Demonstrated computer proficiency, including experience with Microsoft Office applications (Excel, PowerPoint, and Word). - Demonstrated effective verbal and written communication skills. - Ability to work independently and collaboratively within a team environment. - Strong organizational, time management, and multitasking skills. - Ability to adapt to a fast-paced and changing work environment. **Preferred Qualifications** - Associate degree. - Knowledge of medical terminology. - Three to five years of clerical or administrative experience in a healthcare setting. - Experience with scheduling and payroll processes. - Experience using healthcare and workforce management systems, including Kronos, ANSOS (Nursing only), u.Net, GroupWise, Internet, and Intranet applications. **Responsibilities** - Demonstrate proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and Rochester Regional Health systems, including Kronos, Workday, Qlik, and other department-related software. Provide support and guidance to staff on system utilization as needed. - Manage payroll and timekeeping functions, including Kronos entries, edits, report generation, and routine payroll processes. Maintain knowledge of organizational payroll policies and practices and assist with attendance monitoring and related communications under the direction of departmental leadership. - Provide comprehensive administrative support to departmental leadership, including calendar and meeting management, correspondence, file maintenance, report preparation, data analysis, and meeting minute documenta