Location: New Haven, CT
Cap-Exempt H-1B Position — No lottery required
Department: Foundational Technology Services - Cloud Technologies, Enterprise Storage 150 Munson Street, New Haven, Connecticut Job ID: 133615WD $93,800.00 - $140,675.00 ## **Description** Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! **Overview** Monitor storage and virtualization services for capacity, performance, and availability issues; troubleshoot and resolve incidents, including direct collaboration with vendor support teams. Support storage and virtualization hardware throughout its lifecycle, including architecture/design, initial deployment, configuration, security hardening, performance tuning, and ongoing maintenance/upgrades. Maintain strong working knowledge of storage and virtualization technologies across key vendor platforms, including NetApp, Synology, Globus, Cisco, Komprise, Rubrik, VMware, and Red Hat OpenShift. Partner with Platform Engineering to integrate storage provisioning into centralized Infrastructure as Code (IaC) pipelines, utilizing APIs and modern scripting to eliminate manual toil. Support and manage storage services hosted in cloud environments such as Wasabi, AWS, and Azure. Process service requests across all storage and virtualization platforms, including provisioning new file shares, application volumes, access management, and enforcing best practices. Plan and execute upgrades, lifecycle management, and migration activities for OpenShift Container/Virtualization platforms. Collaborate closely with the research community to design and automate data workflows that integrate seamlessly with the storage infrastructure. Demonstrate willingness to operate in an environment transitioning from manual administration to an Infrastructure-as-Cod