Location: New Haven, CT
Cap-Exempt H-1B Position — No lottery required
Department: Clinical Affairs - YMA Patient Registration 221 Whitney Ave, New Haven, Connecticut Job ID: 135029WD $28.43 ## **Description** Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! **Overview** Initiates and performs patient registration through established patient registration process and network communications flow. Performs the required functions to establish and maintain the patient's financial status classification and update the informational databases with payer and account information necessary to ensure accurate and timely billing for medical services. Customer service position working with patients, providers, insurance carriers and others on a daily basis. Hours are 11am-7pm. This opportunity is currently remote (work from home) within CT. **Required Skills and Abilities** 1. Demonstrated knowledge and ability using computerized database systems and Microsoft Office Suite (especially Word and Excel). Ability to learn and adapt to new software applications. 2. Demonstrated working knowledge of the medical insurance processing/verification process. 3. Proficiency in providing superior customer service, including the ability to handle heavy telephone communication with patients, providers, insurance carriers, etc. in a professional, courteous and tactful manner. Ability to handle challenging/complicated situations professionally. 4. Demonstrated strong written and verbal communication skills. Team-oriented, flexible and ability to work with changing priorities and work flows. Ability to multi- task, problem-solve and prioritize. Good attention to detail. 5. Demonstrated record of excellent attendance, punctuality and time management. Professional attire. **Preferr