Location: Columbus, OH
Cap-Exempt H-1B Position — No lottery required
Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this position** **works** **full-time| days| Mon-Fri| 8:30am—5:00pm.** A caregiver who excels in this role will: - Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. - Validate patient physician information and ensure accurate collection. - Identify patients in need of financial counseling to ensure appropriate payment of services. - Triage appointments, based on diagnosis, patient preferences, and physician specialty. - Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. - Perform scheduling both intra- and inter-departmentally as requested by physician orders. - Receive orders and processes as indicated by provider and schedules according to protocol. - Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). - Serve as liaison with admitting office regarding hospital reservations, update admission information and cancel reservations. - Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. - Commun