Location: Houston, TX
Cap-Exempt H-1B Position — No lottery required
**Patient Services Coordinator (PSC) - Transition Post-Anesthesia Care Unit (TPACU)** **Shift Structure:** Combination of 12-hour and 8-hour shifts **Work Schedule (Fixed)** - **Wednesday:** 18:45 - 07:15 (12-hour shift) - **Saturday:** 18:45 - 07:15 (12-hour shift) - **Thursday:** 22:45 - 07:15 (8-hour shift) - **Friday:** 22:45 - 07:15 (8-hour shift) **WHY JOIN OUR TEAM?** The TPACU department fosters a culture of collaboration and teamwork, where every member contributes to a supportive and positive work environment. While the workload can be demanding, the camaraderie and mutual assistance among staff make even the toughest days manageable and rewarding. If you are looking for a department where your contributions are valued and your professional growth is supported, this is the place for you. **POSITION SUMMARY** The Patient Services Coordinator (PSC) is an essential member of the TPACU team, ensuring smooth operations in a fast-paced, dynamic environment. This role provides administrative support, facilitates communication, and ensures an exceptional experience for both patients and staff. **KEY RESPONSIBILITIES** - Greet patients upon arrival and proactively identify visitors in the waiting area. - Provide clear information and directions to patients, family members, visitors, and staff. - Monitor and replenish supplies as needed, including coffee service. - Communicate patient status updates and movement to visitors, as appropriate. - Maintain a clean and welcoming waiting area; coordinate with Housekeeping as needed. - Answer incoming calls and relay messages to patients and family members. - Escort visitors to the recovery area during designated visiting hours. - Perform additional duties as assigned. **IDEAL CANDIDATE** - Professional, team-oriented, and committed to providing excellent patient service. - Highly organized with strong time-management and multitasking abilities. - Reliable, adaptable, and detail-oriented in a fast-paced healthcare environme