Location: Dallas, TX
Cap-Exempt H-1B Position — No lottery required
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY An Administrative Customer Service Representative in Parking Services supports daily operations by combining strong administrative capabilities with exceptional customer service. This role serves as a primary point of contact for visitors, employees, and permit holders, assisting with parking inquiries, permit processing, citation resolution, and policy guidance. Responsibilities include managing incoming calls and emails, maintaining accurate records, processing payments, coordinating parking assignments, and supporting enforcement activities through clear communication and documentation. The position ensures a positive customer experience by addressing concerns promptly, explaining parking regulations, and helping customers navigate available services. Success in this role requires excellent organization, attention to detail, and the ability to multitask in a fast‑paced parking services environment. This position requires proficieny with Microsoft Office applications (Outlook, Word, Excel and Teams). This position is eligible for a hybrid work schedule. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits a