Location: Upton, NY
Cap-Exempt H-1B Position — No lottery required
**Organization Overview** The Facility Operations Center (FOC) supports efficient facility management through construction planning, emergency response, CMMS (Computerized Maintenance Management System) administration, and preventative maintenance, using data analysis to drive continuous improvements. **Position Description** Brookhaven National Laboratory is seeking a highly organized and customer focused Facility Office Assistant (FOA) to support operations within the Facility Operations Center. The FOA performs administrative and work management functions pertaining to facility maintenance operations and customer service activities. Prepares and maintains records, work orders and files in accordance with prescribed procedures. Performs tabulations and computations in compiling and consolidating data to be analyzed. Types correspondence, reports and other matter from rough drafts. Handles incoming telephone calls to process service requests. Will also forward requests or inquiries to the respective Facility Project Manager and/or supervisor; in cases of emergencies, expedites workflow and ensures proper approvals are in place. Performs other miscellaneous office functions, as needed. The FOA serves as a primary point of contact for incoming service requests and priority work orders, utilizing the Laboratory’s Work Order Management System (Maximo). Responsibilities include processing and routing service requests, reviewing work orders for completeness and accuracy, coordinating follow-up documentation, and supporting Preventive Maintenance and Environmental, Safety & Health (ES&H) programs. This position plays a critical role in maintaining accurate work order data, which directly supports departmental performance metrics, operational efficiency, and regulatory compliance. This position report to the Senior Staff Specialist Supervisor and the hours of operations are Monday – Friday 8am to 4:30pm. The position may also need to work overtime based on operational need