Location: Durham, NC
Cap-Exempt H-1B Position — No lottery required
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of the Duke Health mission across the state of North Carolina. **JOB LOCATION** DHIP Administrative Offices RTP - 4825 Creekstone Dr **Job Summary** We are seeking an **Appointment Coordinator** to coordinate and perform a variety of duties associated with appointment scheduling for provider clinic visits, genetic appointments, studies and procedures. **Job Duties And Responsibilities** - Process Scheduled Change Requests - by closing requested clinic days and rescheduling patients as instructed by the provider or care team. Update Qgenda to reflect the changes in Maestro Care. - Provider Template Editing - An Editor receives, interprets, and executes provider schedule change requests. The schedule change request is submitted to the editor and/or in the case of complex block scheduling. The Editor makes the schedule changes in the Maestro Care system using the edit template function once approved. - Schedule Auditing – Reviewing the accuracy of all the provider’s schedules to ensure they are opened or closed appropriately. Audits provider templates and Qgenda to ensure accuracy across multiple platforms on a monthly and 6 month period. - Complex Procedure Scheduling - Responsible for scheduling various cardiology diagnostic procedures. Procedures include, but not limited to echocardiograms, echo stress tests, cardiac holter monitors, cardiac event monitors, and vascular testing for multiple cardiology clinic sites. They will provide specific appointment instructions and answer questions regarding the procedures. Contact patients and schedules diagnostic testing and clinic appointments