Location: Tampa, FL
Cap-Exempt H-1B Position — No lottery required
**Position Highlights:** - The Patient Experience Analyst will develop analytic strategies to assess and trend the quality of the patient experience at the Moffitt Cancer Center. - This will include performing advanced data analysis of patient satisfaction data using statistical and data management software, and planning and designing reports and dashboards that provide enterprise leaders with key data to measure and improve the patient experience. **The Ideal Candidate:** - The ideal candidate will have experience with advanced data analysis, modeling, report development, quality assurance and/or business analysis, documentation management, research statistics, or data quality - The candidate will be proficient in one of the following software programs: SAS, R, Python, or other related software - The ideal candidate will have experience in healthcare data **Responsibilities:** - Use statistical or data management software to analyze data, recommend new metrics and areas of focus, and use that information to tell a meaningful story - Ensures data integrity by conducting quality assurance audits at regular intervals - Provides expertise in the development, design and maintenance for analytic business needs - Identifies data issues and troubleshoots with internal and external customers to conduct a root cause analysis and resolve the issues - Combines data into well-organized and formatted reports which are easy for users to understand and focuses attention on key information. - Assists in the planning and design of reporting projects - Creates, manages and maintains database records and dashboards - Plans and promotes report automation and self-service dashboard solutions - Attends patient satisfaction discussions to clarify data needs and assists users in understanding data - Trains team members and leaders on patient experience data reports, databases and other tools - Responsible for pulling data from multiple sources related to patient satisfaction on a both recu