Location: Pittsburgh, PA
Cap-Exempt H-1B Position — No lottery required
If you’re someone who loves keeping things organized, solving problems before they become problems, and being the go‑to person who keeps a team running smoothly, you’ll feel right at home here. As our Coordinator, you’ll play a key role in supporting the Manager of Medicare Brokerage Operations, the Senior Broker Coordinator, and a team of Broker Manager Associates, all while helping drive our sales and retention success. You’ll be the connective tissue that keeps our Medicare Brokerage operations compliant, efficient, and moving forward. Your work will directly support thousands of brokers and ensure we meet the high standards set by CMS, the Pennsylvania Department of Insurance, and our Health Plan. This is a **hybrid role**. Travel into the office is required 3 days a week. Additional time in office may be needed based on business needs. **What You’ll Do** You’ll make an impact by: - **Building smart tracking systems** that help us monitor compliance issues and sales performance with clarity and accuracy. - **Partnering with internal teams** to resolve complex questions and challenges involving prospective and appointed brokers. - **Conducting independent audits** and documenting your findings to ensure we stay aligned with CMS, PA State, and Health Plan regulations. - **Owning projects and programs** assigned by the Manager — setting timelines, creating processes, and driving them to completion. - **Acting as a liaison** between Medicare Brokerage sales leadership and our 2,200+ affiliated agents, ensuring program requirements are communicated clearly and implemented correctly. - **Supporting the Senior Broker Coordinator** with departmental initiatives and day‑to‑day operational needs. - **Taking on special projects** that help elevate our operations and improve the broker experience. - **Formatting, updating, and analyzing reports** using data from internal systems and the Data Warehouse — turning raw information into meaningful insights. - **Maintaining organ