Location: New Haven, CT
Cap-Exempt H-1B Position — No lottery required
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! **Overview** The Academic Records Coordinator serves as a senior functional lead within the University Registrar’s Office (URO), reporting to the Deputy University Registrar, and provides office-wide coordination for transfer credit operations and related student systems support. The role owns day-to-day stewardship of transfer and study abroad credit processes, including maintaining and enhancing the transfer credit equivalency database, applying faculty-approved policies, and ensuring consistent, equitable, and audit-ready documentation across student records. As the primary escalation point for transfer credit inquiries, the position sets service expectations, coordinates responses with campus partners, and develops and delivers training, job aids, and standard operating procedures for faculty, staff, and students. The role also leads operational coordination for new user access to student systems, partnering with ITS to manage workflow, monitor timelines, resolve issues, and communicate impact to URO and campus stakeholders. In addition, the Academic Records Coordinator provides advanced functional support for reporting, systems, and degree audit, including advising on process improvements and serving as a backup during peak periods. This position contributes to a culture of learning by mentoring colleagues, sharing expertise, and participating in continuous improvement initiatives that strengthen university-wide processes and data integrity. **Required Skills and Abilities** **Required Skill/Ability 1:** Outstanding interpersonal and customer service skills. Excellent written and verbal communication skills. Ability to effect