Location: Tampa, FL
Cap-Exempt H-1B Position — No lottery required
**JOB DESCRIPTION** **Job Description** As an **Investor Relations Associate,** in Alternative Fund Services Investor Relations department, you will lead the delivery of investor relations services to clients across Alternative Investment Services. You will work closely together with senior team members to ensure client service excellence, lead in day-to-day operations, and contribute to process improvements. This role is ideal for candidates with knowledge and seek to grow their career in alternative investment servicing, with a passion on growth, leadership, teamwork, and operational efficiency. The Role entails from capturing, reviewing subscriptions and redemptions, cash management, reviewing KYC/AML, and support internal departments to service client base and implement change to deliver the best results for our business. As part of the talented team, you will continue to develop your career, learn about Relations and be Audit Ready" at all times. - Work on a team of highly dedicated individuals to ensure accurate and timely processing of all Fund and Investor level activity (NAV entry, series consolidation, capital activity, contact/wire updates, etc.) - Serve as the main contact for a portfolio of clients; answer all phone calls and emails pertaining to those relationships and demonstrate ability to resolve inquiries quickly and accurately - Perform completeness reviews in a quality assurance capacity as it relates to investor or fund activity/changes; ensure all work is ‘Always Audit Ready’ - Produce and review client and investor level reporting, such as monthly/quarterly statements, contract notes, order acknowledgements, and regulatory reports - Take on and complete ad-hoc reporting as necessary such as the preparation of board reports, system extracts, K-1 distribution, audit requests, etc. - Manage the final signoff process for investor transactions and resolve any outstanding documentation, including KYC/AML documents - Follow JPMorgan's established pro