Location: Detroit, MI
Cap-Exempt H-1B Position — No lottery required
**Your role at Dynatrace** This Executive Assistant role supports the SVP of Customer Support within Dynatrace ONE, partnering closely with a senior leader in a fast-paced, global customer-facing organization. The role is designed for someone who is energized by complexity, can operate with discretion and sound judgment, and is comfortable supporting work that spans executive priorities, cross-functional leadership, and customer-facing activity. The Customer Support organization includes roughly 300 employees globally and partners closely with teams across Dynatrace ONE, Customer Success, Services, Product, and R&D. Candidates should be comfortable supporting a senior leader whose work touches a broad set of stakeholders, teams, and business priorities. This role regularly uses tools such as Microsoft Office, Outlook, Slack, Zoom, expense and travel systems, and other internal business platforms. Occasional travel may be expected, including the possibility of traveling with the SVP for internal meetings, offsites, or customer-related engagements. - Manage day-to-day support for the SVP of Customer Support, including complex calendar management, travel planning, expense reports, meeting logistics, and coordination of key leadership activities. - Serve as a trusted partner to the SVP by anticipating needs, prioritizing competing demands, and helping ensure time is aligned to the highest-impact business and customer priorities. - Coordinate internal and external meetings across a global Customer Support organization, including leadership team meetings, cross-functional reviews, customer-facing engagements, and executive check-ins. - Prepare the SVP for upcoming commitments by collecting, organizing, and summarizing relevant materials, agendas, presentations, and follow-up actions. - Partner closely with leaders across Dynatrace ONE, Customer Success, Services, Product, R&D, and other functions to coordinate schedules, communications, and operational priorities. - Suppo