Location: Brooklyn, NY
Cap-Exempt H-1B Position — No lottery required
People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! Learn more about us at cathaybank.com **General Summary** Responsible for primarily handling teller transactions, providing operational support, cross-selling bank products/services, and resolving customer service issues. Process transactions with accuracy and efficiency while delivering an overall professional and exceptional customer experience. As needed, will open accounts and refer customers to other areas of the bank as appropriate. Follow regulations and bank security procedures to protect customers as well as minimize risk to the bank. **Essential Functions** Operations - Perform deposits and withdrawal transactions. - Reconcile and balance teller cash drawer. - Process outgoing wires. - Essential functions of Safe Deposit box (e.g. entry, opening, maintenance). - Assist customers with problem resolution. - Assist in ATM balancing. - Detect and report fraudulent or suspicious activities by completing BSA reporting as required, Currency Transactions Reports or Monetary Instrument Reports. New Accounts - Perform all aspects of new account opening procedures for all bank products/services. - Answer customer inquiries, make appropriate financial solutions and recommendations and assist with problem resolution. - Perform customer service functions such as check orders, change of address, return mail processing, supersede signature cards, and other account maintenance changes. - Maintain confidentialit