Location: Atlanta, GA
Cap-Exempt H-1B Position — No lottery required
Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description: Enterprise Transformation Strategist plays a hands-on role in delivering initiatives across benefits design, digital experience, AI adoption, data & analytics, operational redesign, and member & provider journey transformation. KEY RESPONSIBILITIES: - Supports 5 to 8 enterprise initiatives by developing project plans, tracking milestones, documenting risks, and preparing executive updates. - Analyzes workflows, map processes, identify inefficiencies, and propose solutions grounded in systems engineering principles. - Develops business cases, cost/benefit analyses, and operational models for proposed initiatives. - Prepares dashboards, presentations, and communication artifacts for governance meetings. - Supports development of communication materials, training guides, and readiness assessments. - Participates in change champion groups and facilitate small-group sessions. - Helps measure adoption, gather user feedback, and refine rollout plans. - Assists with mapping current-state member and provider journeys, capturing pain points and handoffs. - Conducts user interviews, shadow clinical/operational teams, and synthesize findings into insights. - Supports creation of future-state journey designs incorporating digital tools, automation, and human-centered design. - Builds service blueprints outlining processes, systems, data flows, and responsibilities. - Conducts market scans of benefit trends, supplemental programs, and employer plan innovations. - Models financial implications of benefit design changes and analyze historic utilization patterns. - Evaluates pilot programs (e.g., mental health, digital health) through data analysis & feedback. - Supports A/B testing and