Location: Stuart, FL
Cap-Exempt H-1B Position — No lottery required
Join Cleveland Clinic’s Martin North Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This downtown Stuart hospital provides top-quality patient care to the communities in and around Martin County on the beautiful St. Lucie River. The caregivers at Martin North Hospital have made it an excellent medical facility and a home away from home. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Special Unit Surgery Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments, with a focus on the Gastroenterology department. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **This position will support the Physician Offices and Surgery Center located at Cleveland Clinic Florida’s Martin Health Center. A caregiver in this position works Monday through Friday, 8:00am to 5:00pm. Availability for weekend support may be required.** A caregiver who excels in this role will: - Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. - Validate patient physician information and ensure accurate collection. - Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. - Identify patients in need of financial counseling to ensure appropriate payment of services. - Identify services out of insurance plan or requiring referrals; may inform patient of courses of action. - Triage appointments are based on diagnosis, patient preferences and physician specialty. - Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. - Perform scheduling both intra- and inter-departmentally as r