Location: Kettering, OH
Cap-Exempt H-1B Position — No lottery required
Job Details: Support Services| Kettering| Full Time| Days Responsibilities & Requirements: The Patient Access Financial Counselor is responsible for ensuring all (Inpatients & Outpatients) Self Pay and or Insured Patients have access to, plus receive Financial Screening for assistance with payment options including finding a Payor Source (Medicaid Screening) for patient’s Out-of-Pocket liability during the Pre-Registration process through the Point of Service encounter to and or after Discharge process. Directly communicates with patients about Out-of-Pocket liabilities with expectation of collection with a respectful, caring, and professional manner. Plus, initiates all financial arrangements, assists with payment options, payment discounts with HCAP & K4U, submit patients to Loan Program and ensures screened patients are directed to Medicaid Screening vendor during the registration process. **Job Requirements:** Minimum EducationHigh school diploma or equivalent required. College degree preferred in finance or healthcare field or any related field of study. Previous 2 years of registration experience required.One or more years of customer service experience required. **Job Responsibilities:** Demonstrates Competency in working in teams and ability to effectively communicate at all levels. Ability to function in high paced often stressful environment and or circumstances while maintaining a respectful, caring and professional manner. Excellent written and oral communication skills. Strong third party and self-pay collection experience preferred. Proficiency in using computer software; i.e. EPIC, Excel, Microsoft Word and email. Proficient in phone skills and customer service knowledge. Overview: Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in a