Location: New York, NY
Cap-Exempt H-1B Position — No lottery required
**Description** The Capacity Management Analyst II brings proficiency and innovation in applying knowledge of clinical and business requirements, with technical skills to implement advanced scheduling capabilities, as well as taking ownership of project builds to bring to successful completion. The Capacity Management Analyst II will be a subject matter expert (SME) in Epic Cadence, client and Access Center operational workflows. The Capacity Management Analyst II is responsible for decision support for system design, advanced template management, and the design and development of Epic Decision Trees. The Capacity Management Analyst II is also responsible for the application configuration, go-live support, and on-going client support. The Capacity Management Analyst II has excellent teamwork skills and leverages system expertise to support and collaborate with the Capacity Management Team to successfully complete assigned tasks, providing mentorship and preceptorship when applicable. **Responsibilities** - Lead designated Capacity Management initiatives: Plan and execute advanced template management requests, responsible for advanced scheduling decision support for specialties across Ambulatory. Maintain decision support for accuracy of scheduling by Access Center. - Intimate knowledge of Epic Cadence and advanced scheduling methodology. Proficient knowledge of analytical frameworks, departmental operations and key stakeholders. - External point of contact for solving operational and client issues. Assist all stakeholders to address internal and external client needs or concerns. Resolve operational/administrative inquiries for Access Centers and Ambulatory clients. - Provide analytical framework and consultative services to clients regarding desired outcomes and offer recommendations / solutions to Cadence-related scheduling concerns, including decision support system and / or template management. - Supports centralized template design and management for provider s