Location: Maryland, MD
Cap-Exempt H-1B Position — No lottery required
We are seeking a ***Patient Service Coordinator/MA*** to assist with ensuring efficient clinical operations and high-quality care to patients of an outpatient multi-specialty clinical practice. **Specific Duties & Responsibilities** - As a Certified Medical Assistant, assist with measuring vital signs, assisting during physical examinations, completing medical workup, administering and properly update all immunizations and perform phlebotomy. - services as needed with appropriate documentation in the electronic patient record. - Cross-cover as Patient Service Coordinator to assist with registering patients for clinical appointments using computerized database, documenting insurance, collection of copayments and scheduling follow-up appointments. - Interact with patients, patient families, referring physicians, and third-party carriers with regard to patient-related issues. Work with others in a team environment. - Assist patients, patient families, referring physicians, and third-party carriers to resolve patient related issues. Schedule patients for lab tests, medical examinations, and consultations. - Relay information to patients regarding preparation for lab tests and examinations. Maintain familiarity with various types of medical insurance to explain these plans. - Obtain pre-certifications as required by patient’s health care insurers or managed care providers. Assist patients or family members with completion of medical insurance forms. - Inform patients of costs of care being provided, and guide them to appropriate resources for further information, guidance, or assistance. - Arrange or assist in arranging patient transportation. - Answer telephone, screen callers, relay messages, and greet visitors. Open, sort, and screen mail. - Perform other duties as assigned. **Special Knowledge, Skills & Abilities** - Computer skills and organizational skills required, including proficiency in Microsoft Word and Excel. Must have excellent customer service and organiza