Location: Atlanta, GA
Cap-Exempt H-1B Position — No lottery required
Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description: Enterprise Transformation Strategist plays a hands-on role in delivering initiatives across benefits design, digital experience, AI adoption, data & analytics, operational redesign, and member & provider journey transformation. Strategist contributes directly to a portfolio of high-impact initiatives spanning benefits design, digital experience, AI adoption, operational redesign, and member & provider journey transformation. KEY RESPONSIBILITIES: - Supports 3-5 enterprise initiatives by developing and maintaining project plans, tracking milestones, logging risks, and preparing status updates for governance meetings. - Performs structured process analysis: documents current-state workflows, identifies bottlenecks and inefficiencies, and assists with solution design. - Assists in building business cases and cost/benefit models for proposed initiatives under the guidance of senior team members. - Prepares clear, professional presentations, dashboards, and communication artifacts for team meetings and stakeholder reviews. - Maintains initiative documentation libraries, meeting notes, and decision logs to support knowledge continuity. - Assists with mapping current-state member and provider journeys, capturing pain points, handoffs, and moments of friction. - Conducts structured user interviews, shadows operational teams, and synthesizes findings into insights and design opportunities. - Supports creation of future-state journey maps and service blueprints that incorporate digital tools, automation, and human-centered design principles. - Participates in design sprints and workshops facilitated by senior team members, contributing analysis and Human-Centered Design research.