Clinical Service Representative II at University of Florida

Location: Gainesville, FL

Cap-Exempt H-1B Position — No lottery required

**JOB NO:** 539285 **WORK TYPE:** Staff Full-Time **LOCATION:** Main Campus (Gainesville, FL) **CATEGORIES:** Veteran's Preference Eligible, Dentistry, Health Care Administration/Support **DEPARTMENT:** 34010303 - DN-PATIENT COORDINATORS **CLASSIFICATION TITLE:** Clin Svc Representative II **CLASSIFICATION MINIMUM REQUIREMENTS:** High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience. **JOB DESCRIPTION:** Treatment Coordinators support our TEAMS Program and are an essential part of managing clinical operations for our undergraduate dental program. This patient-centered, student-friendly role plays a vital part in advancing UFCD’s mission to provide high-quality dental education and exceptional patient care. Each coordinator is assigned approximately 21 student dentists within one TEAM with their collective patient pool of roughly 700 patients coordinate, schedule, and monitor patient care needs. This position requires continuous use of the PC, axiUm patient management program, and communications via electronic mail to accomplish daily tasks. **Student Relations:** Intermediate/assist/advise/manage student dentists regarding student/patient clinic schedules, patient financial accounts, student/patient relations, and student/faculty relations, managing one team (of 21 student dentists) with a Team Leader for patient care. Schedule clinic chairs effectively and completely. Manage the clinic schedule to ensure all clinic chairs are filled to provide timely and appropriate care to the patients and clinical experience for dental students. Work as a team with fellow treatment coordinator(s). At least once per semester, direct chart reviews with all students. Act as liaison between students and faculty regarding patient treatment and student progress for all student dentists team members. Continually track patient financial ac