Location: Jacksonville, FL
Cap-Exempt H-1B Position — No lottery required
**JOB NO:** 539322 **WORK TYPE:** Staff Part-Time **LOCATION:** Jacksonville Campus **CATEGORIES:** Communications/Public Relations/Marketing, Office/Administrative/Fiscal Support **DEPARTMENT:** 19060000 - EG-INDUSTRIAL - SYSTEMS ENG **CLASSIFICATION TITLE:** OPS Part time Academic Assistant **CLASSIFICATION MINIMUM REQUIREMENTS:** - Strong customer-service orientation and communication skills, with professional demeanor in person, by email, and on the phone. - Demonstrated experience supporting events (such as organization events, departmental programs, or similar activities), including planning or on-site logistics. - Basic experience with website and/or content management tools (e.g., editing web pages, updating content, or using templates) and comfort learning new software systems. - Proficiency with common computer applications, including Microsoft Word, Excel, and email/calendar tools. - Strong organizational skills and attention to detail, with the ability to manage multiple small tasks and follow through with minimal reminders. - Clear written and oral communication skills. - Valid drivers license and access to transportation to travel to and from events - Ability to work onsite in the office in downtown Jacksonville. **JOB DESCRIPTION:** - Monitor shared program email inbox and office phone, respond to routine inquiries, and route complex questions to program leadership in a timely and professional manner. - Greet and assist visitors in office, students, and instructors in the MSEM office and provide friendly, customer-focused service. - Assist with planning and preparation for MSEM events (e.g., information sessions, orientation, class weekends, graduation-related events, industry focused events), including researching vendors, gathering information, tracking RSVPs, preparing name tags, assembling materials, and supporting on-site set-up and check-in. - Support development and preparation of marketing and recruitment materials, including flyers, digital c