Location: Erie, PA
Cap-Exempt H-1B Position — No lottery required
Join Our Team as a Scheduling Specialist, Associate at UPMC Hillman Cancer Center! Join UPMC Hillman Cancer Center as a Scheduling Specialist, Associate, a vital role in our busy medical oncology office. You’ll be at the center of patient care, ensuring treatment schedules run smoothly and supporting patients throughout their journey. ***What You’ll Do:*** - Coordinate and navigate complex treatment schedules for oncology patients. - Communicate directly with patients and collaborate with clinical team members. - Answer phone calls and manage scheduling in a fast-paced environment. - Build meaningful relationships and provide comfort in a safe, supportive setting. ***What We’re Looking For:*** - Strong multi-tasking skills to thrive in a high-volume scheduling office. - Ability to work independently while also collaborating effectively with others. - Excellent people skills for face-to-face interactions with patients. - Detail-oriented and organized to ensure accuracy in scheduling. ***Why Choose Us?*** - Premier Benefits Package: Enjoy top-tier benefits that support your well-being. - Endless Growth Opportunities: Advance your career with continuous learning and development. - Work-Life Balance: Monday through Friday schedule- no evenings, weekends or holidays! If you’re ready to join a team of dedicated Life Changers and make a real difference in patient care, **apply today!** **Responsibilities:** - Appointment Coordination: Schedule and manage all chemotherapy, injection, lab, port flush, and related appointments. Ensure MD orders, referrals, and authorizations are secured and processed. - Chart Preparation: Complete all pre-treatment chart prep tasks, including verifying signed orders and treatment authorizations. - Patient Follow-Up: Contact patients regarding missed or canceled appointments, confirm rescheduling in Epic, and reconcile with hospital lists. - Care Liaison: Serve as the point of contact between clinical staff, physicians, and financial coordinat