Location: Beachwood, OH
Cap-Exempt H-1B Position — No lottery required
**\\*\\*Applicants must reside near Beachwood, Ohio** Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Hospital Transfer Coordinator, fulfilling this goal starts in the office, where you will facilitate the transfer of patients from internal and external facilities into the Cleveland Clinic Health System. You will work collaboratively with fellow staff to optimize patient placement to maximize enterprise capacity. Ultimately, these efforts help enhance the Cleveland Clinic experience and the ability of caregivers to create a healing, welcoming and supportive hospital environment. **A caregiver in this position works remotely from 2:00PM – 10:30PM (after initial on-site training), with every other weekend and holiday requirements.** A caregiver who excels in this role will: - Serve as the initial point of contact from external and internal providers and obtain the necessary information to initiate patient transfers into the Cleveland Clinic Health System. - Receive transfer requests from physicians, mid-level providers or representatives from internal and external facilities (e.g., demographic, insurance and clinical data). - Coordinate referrals to appropriate medical service as needed for referred patient. - Connect referring parties with accepting Cleveland Clinic provider to determine appropriateness of transfer. - Perform follow up communication with Financial Counselors, Case Managers and nursing staff to help expedite transfers to the Cleveland Clinic Health system facility. - Collaborate with Patient Flow Coordinators and Access RNs to determine availability of appropriate bed. - Coordinate with ambulance providers