Location: New Haven, CT
Cap-Exempt H-1B Position — No lottery required
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! **Overview** The Learning Delivery Specialist coordinates the curricular and operational aspects of programs for the Yale School of Management Executive Education clients, supporting a range of domestic and international programs. Programs may be delivered in-person and/or online. Working collaboratively with the Learning Success and Learning Operations teams and various administrative departments at SOM, the Learning Delivery Specialist will support programs as assigned, taking on responsibility for all activities necessary with the planning and delivery of programs of the highest quality. This position reports to the Assistant Director for Learning Delivery. Essential Duties include: - Coordinate all details to ensure operational excellence of the programs. Work closely with the Learning Success and Learning Operations teams to coordinate the necessary advance and contingency planning to ensure the smooth and successful execution of client learning initiatives. - Coordinate travel logistics, room and meal planning, and local transportation for assigned clients and projects. Serve as a liaison on event related matters. - Develop strong working relationships with the university, vendors, international stakeholders, faculty, and clients. Able to clearly communicate and adapt to faculty requests. - Develop and maintain positive rapport with all Executive Education colleagues. - Work closely with Learning Design colleagues to support the timely compilation, production, and distribution of course materials. - Contribute to the development and improvement of innovations and program enhancements that will improve customer satisfaction, p