Location: Akron, OH
Cap-Exempt H-1B Position — No lottery required
Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Akron General, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treating our patients as family . Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Special Unit Surgery Coordinator, you will be responsible for all activities related to the successful completion of all scheduled and unscheduled surgeries and procedures, as well as patient admissions and appointments. You will work in conjunction with physicians and other caregivers to prioritize admissions and appointments and maximize allocated space based on medical needs. This role is essential to maintaining the organization of the department, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this position** **works** **Monday-Friday** **from** **7:30AM** **–** **6:00** **PM** **or 8:00AM** **– 6** **:30PM** **.** A caregiver who excels in this role will: - Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. - Validate patient physician information and ensure accurate collection. - Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. - Identify patients in need of financial counseling to ensure appropriate payment of services and services out of insurance plan or requiring referrals. - Triage appointments, based on diagnosis, patient preferences and physician specialty. - Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. - Perform scheduling both intra- and inter-