Location: Canton, OH
Cap-Exempt H-1B Position — No lottery required
Join Cleveland Clinic Mercy Hospital and experience world-class healthcare at its best. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Special Unit Surgery Coordinator, you will be responsible for all activities related to the successful completion of all scheduled and unscheduled surgeries and procedures, as well as patient admissions and appointments. You will work in conjunction with physicians and other caregivers to prioritize admissions and appointments and maximize allocated space based on medical needs. This role is essential to maintaining the organization of the Interventional Radiology department, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this position works Monday-Friday from 8:** **3** **0AM –** **5:0** **0PM.** A caregiver who excels in this role will: - Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. - Validate patient physician information and ensure accurate collection. - Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. - Identify patients in need of financial counseling to ensure appropriate payment of services and services out of insurance plan or requiring referrals. - Triage appointments, based on diagnosis, patient preferences and physician specialty. - Coordinate services and provide special instructions as requested by patients, internal physicians and referring phys