Location: Boston, MA
Cap-Exempt H-1B Position — No lottery required
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. **Summary** **Job Summary** Responsible for overseeing administrative functions and operations and ensuring efficient and effective delivery of administrative support services to clinical and non-clinical departments. This position will manage administrative staff, coordinate office operations, optimize processes, and maintain compliance with organizational policies and healthcare regulations. Does this position require Patient Care? No **Essential Functions** Oversee daily administrative operations, including office management, scheduling, record-keeping, data entry, and clerical support. Develop, implement, and maintain standard operating procedures (SOPs) to ensure consistent and efficient administrative practices across the organization. Monitor and optimize administrative workflows to improve efficiency, reduce costs, and enhance service delivery. Supervise, train, and develop a team of administrative professionals, including receptionists, clerks, coordinators, and office assistants. Ensure that staff are well trained on organizational policies, customer service standards, and healthcare compliance requirements. Ensure compliance with healthcare regulations, organizational policies, and data privacy standards in all administrative activities. Develop and maintain policies and procedures related to administrative services, ensuring compliance with local, state, and federal regulations. Conduct regular audits and assessments to identify and