Location: Columbia, MD
Cap-Exempt H-1B Position — No lottery required
About this Job: **Summary of position:** Join MedStar Health as a Clinical Operations Coordinator and play a vital role in supporting patient care through coordination, communication, and operational excellence. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys problem-solving, and takes pride in keeping processes running smoothly. **Primary Duties and Responsibilities:** - Serve as a key liaison between providers, members, and internal teams - Manage incoming calls and inquiries, ensuring timely and professional responses - Coordinate and track pre-authorizations and clinical documentation - Maintain accurate data in clinical systems and support reporting and analysis - Assist with special projects, surveys, and outreach initiatives - Prepare meeting materials, capture minutes, and support follow-ups - Partner with clinical and case management teams to support patient care initiatives - Ensure clear, consistent communication and close the loop on requests **Minimal Qualifications** **Education** - High School Diploma or GED required - Bachelor's degree preferred **Experience** - 2+ years of clerical or administrative experience, including customer service; healthcare or medical office experience preferred **Knowledge Skills and Abilities** - Ability to type 50 words per minute. - Proficient with Microsoft Office Word and Excel. - Ability to use multiple computer applications. - Ability to operate standard office equipment. - Ability to multitask and prioritize daily workload. - Ability to work independently as part of a team and display innovation capability and initiative. - Excellent verbal and written communication skills. - Knowledge of medical terminology preferred. This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.