Location: New Haven, CT
Cap-Exempt H-1B Position — No lottery required
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! **Overview** Reporting to the AVP of HR Operations, the Business Process Improvement & Project Manager serves as a senior‑level individual contributor providing strategic process improvement and project leadership support across the organization. The role operates with a high degree of independence and is engaged on complex, cross‑functional initiatives that support organizational priorities and inform decision‑making. The position partners with leaders, stakeholders, and subject matter experts to assess current operating models, contribute to the design of improved processes and workflows, and support initiatives intended to strengthen operational efficiency, effectiveness, and long‑term sustainability. **Required Skills and Abilities** 1.Advanced Process Improvement Expertise -Demonstrated ability to assess complex business processes, identify inefficiencies, and design end‑to‑end improvements using established continuous improvement methodologies in large, matrixed organizations. 2.Senior‑Level Project Management Capability - Proven ability to independently manage the full lifecycle of multiple, complex, cross‑functional projects, including scope definition, planning, execution, risk mitigation, and delivery of measurable outcomes. 3.Analytical and Data‑Driven Problem Solving - Strong ability to analyze complex qualitative and quantitative data, apply root cause analysis techniques, develop performance metrics, and translate findings into actionable recommendations. 4.Stakeholder Engagement and Influence - Demonstrated skill in partnering with senior leaders, managers, and subject matter experts to define problems, evaluate sol